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Feature

Multi-location platform & API

One venue or fifty, the structure is the same: an organisation, its properties and the locations that take bookings - each able to inherit or override the level above.

Group structure, roles and open integration points.Live
Consistent standards across every restaurant
Hierarchy and cascading settings
Included
The right people seeing the right locations
Roles and accountability
Included
Bookings flowing into the systems you already run
Build on top of it
Included
01

Hierarchy and cascading settings

Set defaults once at organisation level, refine them per property, and override them at a single location when it genuinely differs.

  • Organisation → property → location structure
  • Settings inherited downward with explicit overrides
  • Per-location booking rules, features, hours and branding
02

Roles and accountability

Five permission tiers, from platform administrator down to floor staff, with every meaningful change written to an audit log.

  • Platform admin, organisation admin, property manager, location manager, staff
  • Access scoped to the locations a person actually works in
  • Audit trail of who changed what and when
03

Build on top of it

A public API exposes availability and bookings for your own front end, with scoped keys, allowed origins and rate limiting. Webhooks push booking events to your systems as they happen.

  • Public availability and booking endpoints with live and test keys
  • Origin allow-lists and per-key rate limits
  • Webhooks for booking created, updated and cancelled, with retries
  • Delivery log with response codes and failure reasons
What it changes

What restaurant teams get out of it

Consistent standards across every restaurant

The right people seeing the right locations

Bookings flowing into the systems you already run

See PlateStack running in your restaurant

We set up a working restaurant with your tables, service hours and booking rules, then walk the guest journey end to end with you.