Every booking, every location, one system.
PlateStack runs restaurant reservations, the guest booking page, the floor plan, reminders, reviews and reporting in one connected place.
Table 12 · 4 guests
Table 8 · 2 guests
2 parties · quoted 25 min
Built for restaurants where a reservation is more than a time slot
PlateStack understands party size, table capacity, zones, turn times, walk-ins and waitlists - the details that decide whether a restaurant can honour a reservation.
It speaks the restaurant's language
Tables, guests, covers, walk-ins and reservations appear consistently across the guest journey and the staff day view.
Availability you can trust
Times are calculated against real tables, party-size capacity, service hours, turn times and blocked dates - never a static grid.
One system, many restaurants
Organisation, property and location structure with settings that cascade and permissions that scope people to the restaurants they work in.
Everything from the first click to the review afterwards
Each area works on its own and gets better together - the same guest record runs through bookings, communication, reviews and reporting.
Bookings & front of house
A live day view, a floor plan that matches your room, and a booking record that stays accurate from the first enquiry to the moment the guest leaves.
Explore →Guest booking page & widget
Every location gets a fast public page, an embeddable widget and a drop-in script - all fed by the same availability engine your team uses.
Explore →Reviews & reputation
Automatic review invitations after a completed visit, with private feedback routed to your team and public reviews routed to the platforms you care about.
Explore →Analytics & attribution
Booking funnel analytics, first- and last-touch attribution, and conversion tracking pushed to GA4 or Google Tag Manager per location.
Explore →Multi-location platform & API
Organisation, property and location hierarchy with cascading settings, five permission tiers, a public booking API, webhooks and an audit trail.
Explore →Configured for how hospitality restaurants actually run
Run hotel dining rooms, independent restaurants, bars and bistros with restaurant-first booking rules and terminology.
Hotel restaurants
Direct reservations, live floor operations and guest follow-up designed around a hotel restaurant's resident and non-resident demand.
See the fit →Hotel groups
Connect reservation operations across properties while each restaurant keeps control of its own floor, hours, booking rules and guest experience.
See the fit →Resort restaurants
Manage seasonal restaurants, bars and dining concepts with separate availability and local operations, connected through one resort structure.
See the fit →Destination restaurants
Connect a restaurant's own booking journey, attribution, guest follow-up and reputation to build measurable demand outside the hotel stay.
See the fit →Live in an afternoon, not a quarter
Setup is guided: create the organisation, add a location, describe the dining rooms and service periods, and the guest page is ready. If something essential is missing, PlateStack says so instead of publishing a form that cannot produce a booking.
- Guided onboarding for organisation, property and first location
- Setup wizard for sections, tables and service hours
- Readiness checks before a location can take bookings
- Import-free start - begin taking bookings the same day
Describe the restaurant
Service hours, sections, tables, capacities and booking rules.
Publish the booking page
Hosted page, embedded widget or drop-in script on your site.
Run the day
Reservations, floor plan, waitlist and guest communication in one view.
Learn from it
Funnel, attribution, turnaround and reputation reporting.
It fits the stack you already run
Your website, your analytics, your email domain and your own systems - PlateStack plugs into all of them rather than replacing them.
Your website
Embeddable widget, floating button or a direct link to a hosted page per location.
GA4 & GTM
Per-location measurement IDs with cross-domain linking and conversion forwarding.
Transactional confirmations, reminders and review invitations from your own domain.
API & webhooks
Public availability and booking endpoints, plus booking events pushed to your systems.
See PlateStack running in your restaurant
We build a working restaurant with your tables, service hours and booking rules, then walk the guest journey with you end to end.